Support

Related articles

Need some help?

If you have questions or can't find what you're looking for, we're here for you.

Taguchi Support is available Monday to Friday, 9am - 5:30pm AEDT.

Create New Ticket

Taguchi Certified Training

Join our free and live online training sessions. You'll benefit from a better understanding of the platform's features and functionality. Learn from the experts, it's a great place to start!

View Courses

API Version 4

Did you know Taguchi has an API that supports all of the functionality provided by the admin interface and more?

Explore API Documentation

I have broadcast an email with incorrect information! Can this be fixed?

Last Updated: 17/4/2024     Tags: broadcast, incorrect, information, wrong, links
  • Switch Version
  • V5
  • V4

Occasionally there may be an error spotted mid-broadcast with some of your content.

  1. Pause the broadcast if it is still going out.
  2. Amend the content, and save and approve the changes.
  3. Click 'Update queued message' to send the updated email to the remaining queued subscribers.

Any email that has already been sent cannot be be amended.

If you have broadcast an email with an incorrect link, contact Taguchi Support. We will require the email activity ID and the link URL.