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- Handling Unsubscribes
- How do I reset an unsubscription status for a subscriber?
How do I reset an unsubscription status for a subscriber?
Simply navigate to a subscriber profile within Taguchi. You will find a red button stating 'Reset Global Unsubscribe Status' or similar. Click this button to begin the re-subscribe process.
Taguchi will give you the following warning when attempting to reset a global unsubscribe within a subscribers profile:
"Resetting his or her unsubscription status may breach the Spam Act 2003, potentially resulting in fines of up to $200,000 per day of breaches. You may be called upon to provide written evidence that this request is made in accordance with applicable laws."
By proceeding to reset a subscribers unsubscription status, you agree to this condition. This proof of permission to re-subscribe from the subscriber should be clear and kept safe for future reference.