handling unsubscribes
Can I upload a list of unsubscribed users?
It is possible to upload a list of unsubscribed users and have their status remain as unsubscribed within Taguchi.
subscriber management / handling unsubscribes
How do I reset an unsubscription status for a subscriber?
hile you can extract globally unsubscribed users for analytical purposes, you cannot legally reset their unsubscription status without permission from the user.
subscriber management / handling unsubscribes
Can I still send emails to unsubscribed users?
This is generally not possible depending on how the subscriber has unsubscribed.
subscriber management / handling unsubscribes
When an Administrator unsubscribes themselves do they lose access to their login as well?
An unsubscribe flag will not affect an Administrator's Taguchi access privileges.
subscriber management / handling unsubscribes
What does Unsubscribed from default mean?
Unsubscribed from default refers to a global unsubscribe.
subscriber management / handling unsubscribes
Do I become unsubscribed if I click the unsubscribe link in an approval or proof email?
You will not be unsubscribed. Unsubscribes are not processed in proof or approval messages.
subscriber management / handling unsubscribes
Why is there multiple unsubscribes from the same user?
Clicking an unsubscribe link in a live email (i.e. not a proof or approval) more than once will result in multiple unsubscribes appearing in the user's interaction history.
subscriber management / handling unsubscribes
How do I unsubscribe subscribers in V5?
It is possible to mark users as globally unsubscribed.
subscriber management / handling unsubscribes