Engagement data can provide important insights to how your customers are engaging with communications sent via Taguchi.

An activity extract will provide you with data that shows how your subscribers engaged with a particular email send.

Extracting Engagement Stats from an Email Activity

To extract subscriber engagement data for a specific email activity:

1. From the Dashboard, locate the Email Activity you want to analyse.

2. Click the Reporting icon to open the activity report.

For a shortcut: click on the activity options menu and select 'Extract recipients' from the menu.

3. Once on the activity results, in the top-right corner, select the Extract Viewers icon.

4. You’ll be redirected to the Subscriber Extract screen, where the target expression will automatically populate with the selected sent activity (e.g. Sent Activity XXXX).

5. Review or modify the targeting criteria as needed, then click Generate to create the extract.

Once the activity extract has generated, it will be available to download via the Notifications panel. All notifications related to your export will be displayed in the notifications tray located at the top-right of the window.

Once your extract has been generated it can be downloaded via a link located in the notification tray.

You can download a sample of the data extract first to review the output before downloading the full ZIP file.

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