Support

Categories

Need some help?

If you have questions or can't find what you're looking for, we're here for you.

Taguchi Support is available Monday to Friday, 9am - 5:30pm AEDT.

Create New Ticket

Taguchi Certified Training

Join our free and live online training sessions. You'll benefit from a better understanding of the platform's features and functionality. Plus with Taguchi Certified Rewards, every session you attend, you're not just learning - you're earning your way to some fantastic rewards.

About Taguchi Certified Rewards

API Version 5

Did you know Taguchi has an API that supports all of the functionality provided by the admin interface and more?

Explore API Documentation

reports

What reports can I generate within Taguchi?

The types of reports Taguchi can generate, their format and content.

tracking and reporting / reports

How do I get engagement data from Taguchi?

How to export subscriber engagement data.

tracking and reporting / reports

How do I get form submissions from Taguchi?

How to export subscriber data entered via a form.

tracking and reporting / reports

Generating a mailbox provider report

What is a mailbox provider report and how to generate it.

tracking and reporting / reports

How can I check how many subscribers have replied to SMS?

You can review the number of inbound SMS replies via a self-serve extract in Taguchi.

tracking and reporting / reports