View our video tutorial on proofing an email activity.

Interface update: The video may show the previous live-proof controls. Live proofs now use a split button. Users with Database.Read access can open its secondary panel and nominate up to 10 subscribers from the current checked audience as content sources. The selected workflow participants remain the people who receive the proof. See Email Proofs for the current workflow.

Live Proof Status Information

• Live proofs have a timeout of five minutes. If they do not complete within this timeframe, the status will be marked as “timed out.”
• While waiting for a proof, clients may sometimes generate additional live proofs, which can create a processing backlog.
• The workflow area logs the status of live proofs whenever the workflow is loaded or the page is refreshed.
• Live proof status is reported as “generating,” “timed out,” “sent,” or “failed.”
• If a proof fails, a failure message will be displayed.
• If a proof succeeds, the system will show the number sent and the profiles reflected in the proofs.

Generating the Live Proof

Result of the Live Proof