How do I update the date or time of a scheduled activity broadcast?

Last Updated: 14/4/2026     Tags: distribution, incorrect, fix
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If you decide to change the time of your scheduled broadcast or would like the broadcast to go out immediately, you can do this by cancelling the scheduled broadcast first, editing the date and time, approving and then clicking the 'schedule broadcast' button.

Important: If an activity is scheduled with a deployment time in the past, what happens next depends on the activityโ€™s distribution type.

  • Broadcast or API Trigger: If the activity distribution type is Broadcast or API Trigger and the deployment time is set in the past, the activity will be broadcast immediately once you approve and deploy it.

Broadcast or API Trigger Setting

  • Scheduled Trigger: If the activity uses a Scheduled Trigger, it will begin running based on its configured trigger interval (hourly, daily, weekly, or monthly). If the deployment time is set in the past, the trigger will start running once the activity is approved and deployed and will execute at the next available interval according to the configured schedule.

Scheduled Trigger Setting

  • Event-Based Trigger: For Event-Based Triggers, the send will occur based on the configured delay between the event and the send time. Once the activity is approved and deployed, messages will be sent when the triggering event occurs, following the defined delay.

Event-Based Trigger