Support

Related articles

Need some help?

If you have questions or can't find what you're looking for, we're here for you.

Taguchi Support is available Monday to Friday, 9am - 5:30pm AEDT.

Create New Ticket

Taguchi Certified Training

Join our free and live online training sessions. You'll benefit from a better understanding of the platform's features and functionality. Learn from the experts, it's a great place to start!

View Courses

API Version 4

Did you know Taguchi has an API that supports all of the functionality provided by the admin interface and more?

Explore API Documentation

How long does it take for an email or SMS activity to start sending?

Last Updated: 19/11/2024     Tags: broadcast, queue, sends, time, delays
  • Switch Version
  • V5
  • V4

On average a broadcast activity can take up to 15 minutes to queue before it starts sending to your database.

If an activity has not started sending after 15 minutes from the scheduled date & time, an automatic alert will be triggered and sent to Taguchi. If this happens we will get in contact with you to resolve the problem as soon as possible.

If you have any questions please contact Taguchi Support for further assistance.