- Support Home
- Knowledge Base
- Campaigns And Activities
- Content
- Can I add a mailto or callable link to my email?
Can I add a mailto or callable link to my email?
Yes. You can add mailto or tel (callable) links to your email.
In Taguchi content blocks, URL fields offer three link types:
- URL for standard website links.
- Activity for Taguchi activity/web page links.
- mailto for contact links.
If you paste a live Taguchi webpage link while URL is selected, it will be saved as an Activity link when you re-open the activity.
Tel links will need to be manually added into text content or by using the URL type and inputting tel:NUMBER into the field.
mailto and tel links are not trackable within Taguchi, which means we can't report the number of clicks to a mailto/tel link.
Mailto link
Below are some examples of how to use mailto HTML tags:
<a href="mailto:email@example.com">Click here to email</a>
Adding a subject
Create a new message with the TO and SUBJECT filled out.
When you need to include spaces in the subject field, we recommend replacing spaces with "%20" to ensure it works effectively:
<a href="mailto:email@example.com?subject=Adding%20a%20heading">Click here to email</a>
Adding CC and BCC
Create a new message with the TO, SUBJECT, CC, and BCC field already filled out.
To enter multiple values for CC and BCC, simply add a coma to seperate them.
<a href="mailto:email@example.com?cc=primaryuser@example.com, secondaryuser@example.com&bcc=firstuser@example.com&subject=Adding%20a%20heading">Click here to email</a>
Adding Body Text
Include a body parameter into the list of parameters that are being used.
<a href="mailto:email@example.com?cc=primaryuser@example.com, secondaryuser@example.com&bcc=firstuser@example.com&subject=Adding%20a%20heading&body=Add-body-here">Click here to email</a>
Mailto Generator
A simple mailto generator can be found here.
Tel link
Frequently phones will automatically link phone numbers in an email but if that doesn't work, you can implement a tel: link.
Below are examples of how to use tel HTML tags:
<a href="tel:012-345-6789">Click here to call Taguchi</a>
Adding a country code
Add "+ country code" on top and drop the ‘0’ if the area code or number begins with '0'.
i.e. Original phone number is "012-345-6789"
<a href="tel:+6112-345-6789">Click here to call Taguchi</a>
Adding an extension code
Adding p or ,(comma) + extension number at the end of the phone number will dial the number, wait for a second and then dial the extension.
i.e. Original phone number is "012-345-6789" and extension number is "123"
<a href="tel:0123-456-7890p123">Click here to call Taguchi</a>
<a href="tel:0123-456-7890,123">Click here to call Taguchi</a>
You can make it wait for the dial tone by changing p to w.
<a href="tel:0123-456-78902w123">Click here to call Taguchi</a>
Adding an extension code may not be supported by some mobile devices so please test throughly before you use this.