Why do I get an error when clicking on the view online link?

Last Updated: 23/4/2025     Tags: error, 400, bad, request, view
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The "view online link" is a link to a version of your activity which can be viewed in a web browser. When clicking on this link in an activity preview, your web browser will report an error:

400: Bad Request

This is normal behaviour because the system only generates a valid online URL when a proof is generated or an email is broadcast.

In some cases, you may observe that a view online link from an old broadcast, proof or within a subscribr's profile, also results in an error page.

This is because the "View Online" link typically expires six months after the message is sent.

If you are seeing an error page outside of the above scenarios, please contact Taguchi Support for further help.