How to create an In-App Message

Last Updated: 26/8/2026     Tags: in-app messaging, iam, in-app message, setup, deployment
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This quick-start article provides a high-level overview of how to set up and deploy an In-App Message (IAM) in Taguchi.

For detailed instructions, see the In-App Messaging User Guide.

Before you begin

Confirm your mobile app team has completed the required SDK and integration setup for In-App Messaging.

Step 1: Create the activity

  1. Open an existing campaign or create a new campaign.
  2. Click New Activity.
  3. Enter the activity details and select In-App Messaging (IAM) as the distribution channel.
  4. Save and open the activity.

Step 2: Configure the message

  1. Select the required theme.
  2. Choose the target platforms (iOS, Android, or both).
  3. Select the message type and device reach options.

Step 3: Build your content

  1. Add pages, grid rows, and assets.
  2. Add your copy, images, buttons, and destination links.
  3. Review content layout on each supported device type.

Step 4: Test and approve

  1. Set your audience and tracking options.
  2. Preview and test the message.
  3. Run an activity check and resolve any warnings.
  4. Approve the activity.

Step 5: Deploy and report

  1. Deploy the approved activity immediately or schedule it for later.
  2. Monitor delivery and engagement results in reports.

For advanced setup guidance, troubleshooting, and reporting detail, refer to the In-App Messaging User Guide.