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Why has my service email recorded unsubscribes?
Why do service emails without an unsubscribe link still report unsubscribes?
If recipients mark the email as spam, we will action this as a global unsubscribe and this will be recorded against the email analytics. The unsubscribe will be listed as complaint in the unsubscribe event.
If you have any questions about unsubscribers, please contact Taguchi Support for assistance.