• Link with missing href atttribute:

  <a>Taguchi</a>

• Link with with href atttribute:

  <a href="http://www.taguchi.com.au">Taguchi</a>

• Link with missing href atttribute:

  <a href="">Taguchi</a>

• Link with with href atttribute:

  <a href="http://www.taguchi.com.au">Taguchi</a>

• The most common examples of why this error may occur is as follows:

  • The resource included in the URL could not be found on the remote server (404 Error)

    This error may vary depending on the remote server.

  • The link took too long to load.

  Taguchi has a timer set on its activity check such that if the link takes too long to load, the activity check will display the "Failed to load (link address) -- please test the link manually" error. If the link still fails to load, check for any possible errors in the URL.

  If it does eventually load:

  • There may be network congestion
  • The URL may have been purposfully redirected due to a page being moved or its also common for a link to be redirected for tracking purposes.
  
  

  If the link still fails to load and you're unsure why, please contact Taguchi Support

• The animation below shows an example of where whitespace or a space may be recorded in the url causing the url not to load in some browsers.

  

  Once the user clicks on another field, the URL will be recorded to the database as 'http://www.taguchi.com.au ' rather than 'http://www.taguchi.com.au'.

  Some browsers are able to handle urls with whitespace and some cannot. In cases where they can't the browser may report that the URL cannot be found.

1. Check the link manually by opening it in another window or tab. If the link still fails, please contact the owner of the link.
2. Check for a malformed url.
3. Check for url encoding issues.

• If the link fails to load (including in a new window or tab), you may encounter a HTTP error that looks similar to the screenshot below:

  

  This error may vary depending on the remote server.

• Sample Valid Links:

  

• Sample Invalid Link:

  

Check all image tags contain a src attribute

• Image with missing src atttribute:

  <img>

• Image with with src atttribute:

  <img src='taguchi.jpg'>

One or more image links do not have a value in the src attribute. Inspect all image links and add the src value where missing

• Image with blank src atttribute:

  <img src=''>

• Image with with src atttribute set:

  <img src='taguchi.jpg'>

One or more images does not exist or is unavailable. Check all image urls (including file names) manually.

• The most common examples of why this error may occur is as follows:

  • The image could not be found on the remote server

    

    This error may vary depending on the remote server.

  • The link took too long to load.

  Taguchi has a timer set on its activity check such that if the link takes too long to load, the activity check will display the "Failed to load (link address) -- please test the link manually" error. If the link still fails to load, check for any possible errors in the URL.

  If it does eventually load:

  • There may be network congestion

  • The URL may have been purposfully redirected due to a page being moved or its also common for a link to be redirected for tracking purposes.

  
  

  If the link still fails to load and you're unsure why, please contact Taguchi Support

There is no subject line set in the activity. Check the subject line in the activity.

• Sample Emtpy Subject:

  

The 'Subject' header is empty

There is no subject line set in the activity or it contains whitespace with no other characters. Check the subject line in the activity contains valid subject content.

• Sample Emtpy With Whitespace:

  

• Sample Valid Personalization tag:

  {%= recipient.custom.some_custom_field %}

  It's important to note that even though the personalization tag may be valid, the personalization may not work if one of the following conditions occurs:

  • The custom field is not spelt or doesn't use the exact character combination that the field in subscribers profile uses.
  • The custom field does not exist in the subscribers profile.

• Reduce the number of includes or delete un-used includes.
• Use an IP range for lookups.

Although this will not affect the broadcast of an activity, it should be addressed by your DNS (Domain Name Service) Administrator.

There is bad content in the email such as XML content cut an pasted from Microsoft Word documents.

• Sample Bad Email Content:

  <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves>false</w:TrackMoves> <w:TrackFormatting/> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>