proofing
Why am I not receiving any proof or approval emails?
Sometimes the proof emails get caught up in the user's bulk/spam folders. Checking these folders is the first place to start.
campaigns and activities / proofing
Commenting on a Proof
There is a link included at the top of every proof email which will bring you to an eDM preview / comments page.
campaigns and activities / proofing
SMS Proofs
It is possible to send yourself a SMS proof for an SMS activity you are working on.
campaigns and activities / proofing
Email Proofs
It is possible to send yourself a proof for an Email activity you are working on.
campaigns and activities / proofing
Test Matrix
The test matrix is only available when "Work Flow" is enabled in your organisation. The test matrix allows you to create test profiles for each of the segments you wish to test, and outputs sample eDM's if the profiles fall into the target expression inputted for that activity.
campaigns and activities / proofing
Why am I not receiving live proofs?
Large data sizes or complex target expressions may prevent proof emails from being delivered.
campaigns and activities / proofing