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Understanding Taguchi User Roles
User roles determine what each person can view, create, edit and administer within Taguchi. Assigning the correct role helps protect sensitive information while ensuring users have access to the features they need.
This guide explains each available role, its permissions and when to use it.
If the user needs to... (recommended role)
| If the user needs to... | Recommended role |
|---|---|
| Manage the entire platform, users and settings | Administrator with two-factor authentication (2FA) enabled |
| Create and send campaigns | Base User + Content Edit + Content Approve + Content Deploy |
| View campaign results | Base User |
| Create content but not approve or send campaigns | Base User + Content Edit |
| View lifecycles | Base User |
| Create and edit lifecycles | Base User + Edit Lifecycles |
| Approve and deploy lifecycle revisions | Base User + Deploy Lifecycles |
| Create, edit, approve and deploy lifecycles | Base User + Edit Lifecycles + Deploy Lifecycles |
| Create and manage audiences without full database management | Base User + Database - Manage Audiences |
| Manage coupons | Base User + Content Edit, Base User + Database Manage, Power User, or Administrator |
| Manage partitions | Power User or Administrator |
| Generate an API token | Administrator |
| Set up an API integration | Base User + Integration Manage, Power User + Integration Manage, or Administrator |
User Role Permissions
| Area | Base User | Power User | Administrator |
|---|---|---|---|
| Campaigns | |||
| View | β | β | β |
| Edit | Optional Role | β | β |
| Approve & Deploy | Optional Role | β | β |
| Lifecycles | |||
| View | β | β | β |
| Create and edit | Optional: Edit Lifecycles | β | β |
| Approve, return to draft, deploy, pause admissions and remediate journeys | Optional: Deploy Lifecycles | β | β |
| Subscribers & Data | |||
| View Profiles | Optional Role | β | β |
| Manage Lists & Fields | Optional Role | β | β |
| Manage Audiences | Optional Role | β | β |
| Export Data | Optional Role | β | β |
| Manage Coupons | Content Edit or Database Manage | β | β |
| Integrations | |||
| Manage Integrations | Optional Role | Optional Role | β |
| Manage Credentials | β | β | β |
| Administration | |||
| Organisation Settings | β | β | β |
| Manage Partitions | β | β | β |
| Manage Users (2FA Required) | β | β | β |
- Optional Role = Available by assigning the corresponding role to a Base or Power User.
- Edit Lifecycles and Deploy Lifecycles are separate from the Content roles. Editing permission does not include approval or deployment; deployment permission does not include editing.
- After any revision has been deployed, changing shared entry, exit, participation, goal or revision-allocation settings requires both Edit Lifecycles and Deploy Lifecycles.
- Base Users can view Lifecycles. Partition-restricted users cannot access Lifecycles, even if lifecycle permissions are assigned, because Lifecycles require organisation-wide access.
- Power Users and Administrators include both lifecycle permissions. For Base Users, assign only the lifecycle permissions required for their work.
- Where the organisation requires two-factor authentication (2FA) for privileged roles, users need 2FA enabled to use Deploy Lifecycles.
- The Database - Manage Audiences role grants audience management without the broader Database Manage permission.
- Coupon management is included with either Content Edit or Database Manage.
Best practices
- Follow the principle of least privilegeβonly grant the access required for a user's responsibilities.
- Regularly review user roles and remove unnecessary permissions.
- Assign Administrator access sparingly.
- Remove or downgrade access when team members change roles or leave the organisation.
Related resources
- User Role Calculator
- Can Taguchi add or manage users to our organisation?
- Enable Two-Factor Authentication (2FA)
- Troubleshoot Two-Factor Authentication (2FA)
- Taguchi User Guide: User Types
- Taguchi User Guide: User Management
If you need help choosing or updating user access, contact Taguchi Support.