Support

Categories

Need some help?

If you have questions or can't find what you're looking for, we're here for you.

Taguchi Support is available Monday to Friday, 9am - 5:30pm AEDT.

Create New Ticket

Taguchi Certified Training

Join our free and live online training sessions. You'll benefit from a better understanding of the platform's features and functionality. Learn from the experts, it's a great place to start!

View Courses

API Version 4

Did you know Taguchi has an API that supports all of the functionality provided by the admin interface and more?

Explore API Documentation

account management

Activating your Taguchi V5 account

Follow these steps to activate your Taguchi account
account management / my account

How to enable V5 access

If your organisation has V5 access enabled, this article will explain how to enable your account to access V5 using your V4 account.
account management / my account

Enable Taguchi Private Beta Features

Find out how to enable Taguchi Private Beta features in V5.
account management / my account

Why am I marked as unsubscribed?

Find out why you are seeing this error message upon logging in to Taguchi.
account management / my account

Security Controls

Taguchi has security measures in place to prevent unauthorised access to your account.
account management / account security

Two-Factor Authentication

Everything you need to know about two-factor authentication.
account management / account security

Troubleshooting Two-Factor authentication issues

Steps to troubleshoot issues with enabling two-factor authentication
account management / account security

Can Taguchi add or manage users to our organisation?

Restrictions on creating users
account management / user management