subscriber profiles
How do Taguchi subscriber profiles work?
Taguchi assigns one subscriber profile per email address it encounters.
subscriber management / subscriber profiles
How do I locate a subscriber?
There are multiple ways to look for a subscriber in both V4 and V5.
subscriber management / subscriber profiles
What are 'Active Subscribers'?
Subscribers who have neither unsubscribed or been marked as invalid.
subscriber management / subscriber profiles
What happens if two subscribers share an email address but have different external IDs?
If two subscribers share an email address but have different external IDs, then they are treated as two separate records and that particular email address will be receiving two emails.
subscriber management / subscriber profiles
Why has a subscriber not yet received an email that I have sent them?
The most common scenario is that the email ended up in this subscriber's bulk/spam folder.
subscriber management / subscriber profiles
What is an invalid email address?
Invalid email address in Taguchi means that our bounce classification system has determined that an email address should no longer receive campaign emails.
subscriber management / subscriber profiles
How can I tell if an email address is invalid?
The only reliable way to determine if an adress is invalid is to send it an email and read the response from the mail server.
subscriber management / subscriber profiles
If an email gets bounced, will I still be charged for sending it?
ou are charged for sending the initial email before the address has been flagged as invalid.
subscriber management / subscriber profiles
What is the difference between global unsubscribed vs list unsubscribed?
When a subscriber is globally unsubscribed, they will no longer recieve any emails from your organization.
subscriber management / subscriber profiles
Why has a subscriber received multiple copies of the same email?
Why a subscriber may receive multiple copies of the same email.
subscriber management / subscriber profiles
What is data anonymization?
Explains what data anonymization is and why it is used.
subscriber management / subscriber profiles
Setting up Custom Fields in Taguchi
Step by Step instruction on creating and importing Custom Fields
subscriber management / subscriber profiles
Calculated Custom Field Use Cases
Guide on CCF use cases for dynamic segmentation and personalization in marketing campaigns
subscriber management / subscriber profiles