subscriber profiles

How do Taguchi subscriber profiles work?

Taguchi assigns one subscriber profile per email address it encounters.

subscriber management / subscriber profiles

How do I locate a subscriber?

There are multiple ways to look for a subscriber in both V4 and V5.

subscriber management / subscriber profiles

What are 'Active Subscribers'?

Subscribers who have neither unsubscribed or been marked as invalid.

subscriber management / subscriber profiles

What happens if two subscribers share an email address but have different external IDs?

If two subscribers share an email address but have different external IDs, then they are treated as two separate records and that particular email address will be receiving two emails.

subscriber management / subscriber profiles

Why has a subscriber not yet received an email that I have sent them?

The most common scenario is that the email ended up in this subscriber's bulk/spam folder.

subscriber management / subscriber profiles

What is an invalid email address?

Invalid email address in Taguchi means that our bounce classification system has determined that an email address should no longer receive campaign emails.

subscriber management / subscriber profiles

How can I tell if an email address is invalid?

The only reliable way to determine if an adress is invalid is to send it an email and read the response from the mail server.

subscriber management / subscriber profiles

If an email gets bounced, will I still be charged for sending it?

ou are charged for sending the initial email before the address has been flagged as invalid.

subscriber management / subscriber profiles

What is the difference between global unsubscribed vs list unsubscribed?

When a subscriber is globally unsubscribed, they will no longer recieve any emails from your organization.

subscriber management / subscriber profiles

Why has a subscriber received multiple copies of the same email?

Why a subscriber may receive multiple copies of the same email.

subscriber management / subscriber profiles

What is Data Anonymization?

Explains what data anonymization is, why it is used, and how it relates to subscriber hashes.

subscriber management / subscriber profiles

Setting up Custom Fields in Taguchi

Step by Step instruction on creating and importing Custom Fields

subscriber management / subscriber profiles

Calculated Custom Field Use Cases

Guide on CCF use cases for dynamic segmentation and personalization in marketing campaigns

subscriber management / subscriber profiles