Support

Categories

Need some help?

If you have questions or can't find what you're looking for, we're here for you.

Taguchi Support is available Monday to Friday, 9am - 5:30pm AEDT.

Create New Ticket

Taguchi Certified Training

Join our free and live online training sessions. You'll benefit from a better understanding of the platform's features and functionality. Learn from the experts, it's a great place to start!

View Courses

API Version 4

Did you know Taguchi has an API that supports all of the functionality provided by the admin interface and more?

Explore API Documentation

triggers and automation

Introduction to basic scheduled triggers

Basic triggers enable you to automate the sending of an activity in cycles using the powerful target expression engine.
triggers and automation / basic triggers

Basic Scheduled Trigger

How to set up a basic scheduled trigger within Taguchi
triggers and automation / basic triggers

Welcome Trigger (Basic Scheduled Trigger)

How to set up a welcome basic scheduled trigger.
triggers and automation / basic triggers

Birthday Trigger (Basic Scheduled Trigger)

How to set up a birthday basic scheduled trigger.
triggers and automation / basic triggers

Post-purchase Trigger (Basic Scheduled Trigger)

How to set up a post-purchase basic scheduled trigger.
triggers and automation / basic triggers

Win-back Trigger (Basic Scheduled Trigger)

How to set up a win-back basic scheduled trigger.
triggers and automation / basic triggers

Introduction to advanced triggers

Advanced triggers enable custom actions to be performed while Taguchi processes events like clicks, unsubscribes, or conversions.
triggers and automation / advanced triggers

Advanced Trigger Reference

Full reference for advanced (JS) triggers.
triggers and automation / advanced triggers

Subscribe Trigger (Advanced Trigger)

How to set up a subscription/welcome advanced trigger.
triggers and automation / advanced triggers

Auto Response Trigger (Advanced Trigger)

How to set up an auto response advanced trigger.
triggers and automation / advanced triggers

Subscriber Fields Trigger (Advanced Trigger)

How to set up a subscriber fields advanced trigger.
triggers and automation / advanced triggers

Unsubscribe Notification Trigger (Advanced Trigger)

How to set up an unsubscribe notification advanced trigger.
triggers and automation / advanced triggers

Introduction to API triggers

API triggers utilise the Taguchi v4 API in order to trigger activities, actions and events.
triggers and automation / API triggers

Abandoned Cart Trigger (API Trigger)

How to set up an abandoned cart API trigger.
triggers and automation / API triggers

Introduction to Taguchi Paths

Visualise and refine each step of your customer's journey with Taguchi Paths
triggers and automation / taguchi paths

Introduction to event-based triggers

Event-based triggers enable you to automate the sending of an activity based on different trigger events.
triggers and automation / event based triggers

Event-Based Trigger

How to set up an event-based trigger within Taguchi
triggers and automation / event based triggers

Post-Welcome Trigger (Event-Based Trigger)

How to set up a post-email event-based trigger.
triggers and automation / event based triggers

Opened Email Trigger (Event-Based Trigger)

How to set up an event-based trigger after a user opened on an activity.
triggers and automation / event based triggers

Clicked Trigger (Event-Based Trigger)

How to set up an event-based trigger after a user clicked an activity.
triggers and automation / event based triggers